1. Introduction

Welcome to MyEduBharat. This Payment & Refund Policy outlines the terms and conditions related to payments, cancellations, and refunds for courses and services offered on our platform.

By purchasing any course or service, you agree to the terms stated below.

2. Payment Terms

• All payments must be made in full before accessing any paid course or service.
• Payments can be made through secure online payment methods such as debit cards, credit cards, UPI, net banking, or other supported gateways.
• Prices are listed in INR (₹) and are subject to change without prior notice.
• MyEduBharat is not responsible for any additional charges applied by your bank or payment provider.

3. Course Access

• Once payment is successfully completed, users will receive access to the purchased course.
• Access duration (lifetime / limited period) will be clearly mentioned at the time of purchase.
• Course access is non-transferable.

4. Refund Policy

4.1 No Refund Policy (Default)

• All purchases are non-refundable once the course has been accessed or consumed (partially or fully).

4.2 Eligible Refund Cases

Refunds may be considered only under the following conditions:

• Duplicate payment made due to technical error
• Payment deducted but course access not provided
• Course cancelled by MyEduBharat

4.3 Refund Request Timeline

• Refund requests must be submitted within 5-7 business days from the date of transaction.

4.4 Refund Process

• Approved refunds will be processed within 7-10 business days.
• The refund will be credited to the original payment method.

5. Cancellation Policy

• Users may cancel enrollment before accessing the course, but refunds are subject to approval as per the refund policy.
• MyEduBharat reserves the right to cancel or reschedule courses due to unforeseen circumstances.

6. Failed Transactions

• If a transaction fails but the amount is deducted, it will usually be refunded automatically by your bank within 5-10 business days.
• If not, users should contact our support team with transaction details.

7. Contact for Payment Issues

For any payment or refund-related queries, please contact:

8. Policy Updates

MyEduBharat reserves the right to modify this policy at any time. Changes will be updated on this page and become effective immediately.